Define the outcome
Identify what the team needs to run, who makes decisions and in what sequence.
Install the System · Systems

Install an agreed operating system around the records, workflows and decisions your team needs. Start from established CMA systems or define a custom build.
From $7,500 · scoped system installation
Established systems: 30–90 days · custom systems: 90–180 days
The offer
A system your team can use in real work, with clear ownership and handoff.
Format
Established systems: 30–90 days · custom systems: 90–180 days
The signed scope defines records, workflows, integrations, migration limits, acceptance criteria, training and any support period. Ongoing operation is a separate engagement.
Not included
Unscoped integrations or migration, third-party subscriptions, indefinite support and ongoing execution ownership.
Before we start
An agreed roadmap or architecture, sample data, system access and an accountable client owner.
Share your context. Anthony will respond within two business days to confirm fit and the appropriate scope.
The written agreement defines deliverables, responsibilities, acceptance criteria, schedule, payment milestones and any approved specialist costs.
Illustrative example; not a client result.
Illustrative workflow: a product request creates a record, receives an assigned owner, passes an approval gate and moves to the delivery queue. Acceptance testing confirms that the agreed people can complete each handoff.
Choose the question you need answered. You can start with one engagement; these are not mandatory steps in a package.
Start with the decision you need now. A focused review does not commit you to a roadmap, build or retainer.
An Operations Roadmap defines the workflows and responsibilities. A Business OS Build installs the agreed system. Product Office provides ongoing leadership; the scope distinguishes advice from hands-on ownership.
Payment schedule
30% of the agreed project fee at kickoff; 40% at approval of the working configuration; 30% after acceptance and training, before final handoff.
Due before architecture and configuration work begins.
Due when the agreed working configuration is accepted.
Due after acceptance testing and training, before final handoff.
Percentages apply to the agreed fee for the stated scope. The written agreement confirms acceptance criteria, payment dates and approved expenses. Service and payment terms
A Productivity Engine
Agree the scope and responsibilities first. Then put the right records, routines and decision support to work.
Identify what the team needs to run, who makes decisions and in what sequence.
Decision-making systems, reference documentation and system roles.
Make improvements based on real usage and confirm the next service period.